Helping emergency services respond quicker

Remote access delegation to buildings could transform the way emergency services operate around the world. Recently, ASSA ABLOY ran a pilot project together with 'SOS Alarm', who runs Sweden’s public emergency phone number 112. Together they looked at how fire departments manage access to buildings today and how this could be improved. https://futurelab.assaabloy.com/en/helping-emergency-services-respond-quicker/

Taking event ticketing into the mobile world

Ticketing for events such as football matches and exhibitions is set for a dramatic leap into the digital realm of smartphones, thanks to an innovation being developed with Seos technology by HID Global’s internal startup The Trusted Mobile Ticketing Venture. Take part of Luc Faucher and Philip Hoyer's "Eureka!" moment. https://futurelab.assaabloy.com/en/taking-event-ticketing-into-the-mobile-world/

Listening to the Voice of the Customer

How can you understand customer needs and increase benefits of new products? ASSA ABLOY is using Voice of Customer (VoC) exercises to do just that. Customer interaction can consist of one-on-one customer interviews, observational studies and conference-style events. VOC exercises have helped ASSA ABLOY identify barriers, evaluate processes and identify solutions to the next generation of security needs. https://futurelab.assaabloy.com/en/listening-to-the-voice-of-the-customer/

Enhancing the user’s door experience

ASSA ABLOY asked students at Stockholm’s KTH Royal Institute of Technology to put their imaginations to work to enhance the user experience in a door. The activity generated a number of innovative ideas, proving that doors can be used for so much more than opening and closing. Interactive doors that welcome shoppers, hinges that harvest energy, NFC post-it-like notes that enable anonymous communication between neighbors – or why not use doors as a creative space for kids to doodle? https://futurelab.assaabloy.com/en/enhancing-the-users-door-experience/

Developing mobile access for hotels

We recently posted and article about how products are developed at ASSA ABLOY's shared global innovation organization, Shared Technologies. We continue this series by talking to Dennis Johannesson, R&D Project Manager at ASSA ABLOY Hospitality. Dennis has been creating key solutions for the hospitality industry for almost two decades and has experienced the journey from a traditional mechanical key to an app in the phone. https://futurelab.assaabloy.com/en/developing-mobile-access-for-hotels/