Helping emergency services respond quicker

Remote access delegation to buildings could transform the way emergency services operate around the world. Recently, ASSA ABLOY ran a pilot project together with 'SOS Alarm', who runs Sweden’s public emergency phone number 112. Together they looked at how fire departments manage access to buildings today and how this could be improved. https://futurelab.assaabloy.com/en/helping-emergency-services-respond-quicker/

Taking event ticketing into the mobile world

Ticketing for events such as football matches and exhibitions is set for a dramatic leap into the digital realm of smartphones, thanks to an innovation being developed with Seos technology by HID Global’s internal startup The Trusted Mobile Ticketing Venture. Take part of Luc Faucher and Philip Hoyer's "Eureka!" moment. https://futurelab.assaabloy.com/en/taking-event-ticketing-into-the-mobile-world/

Listening to the Voice of the Customer

How can you understand customer needs and increase benefits of new products? ASSA ABLOY is using Voice of Customer (VoC) exercises to do just that. Customer interaction can consist of one-on-one customer interviews, observational studies and conference-style events. VOC exercises have helped ASSA ABLOY identify barriers, evaluate processes and identify solutions to the next generation of security needs. https://futurelab.assaabloy.com/en/listening-to-the-voice-of-the-customer/