Deliveries on your doormat – even if you’re out

In Sweden, a new smart door lock from ASSA ABLOY is making the “While you were out…” delivery card a thing of the past. PostNord customers can now choose to have parcels delivered inside their front door, if it is equipped with an ASSA ABLOY smart lock.

It should be simple and convenient to shop online,” says Johan Hellman, Head of eCommerce at PostNord. “We’ll now be able to deliver items inside the front door in a secure way. The recipient doesn’t need to be at home or be available at a particular time, which makes it both simple and convenient.”

The new service works via a PIN code issued automatically to an authorised PostNord delivery driver. The code opens a recipient’s front door just once, so PostNord can leave a parcel on the inside.

Now, there’s no need for customers to wait in all day, or make a special journey to a collection point.

It’s another real-world example of smart door locks making life easier.

The new service is simple to operate. Customers select home delivery from a participating e-retailer, in the usual way, and approve a specific delivery time slot using their mobile phone.

If customers select “home delivery inside the front door”, their PostNord driver automatically receives a single-use PIN code to open the lock. The code becomes invalid instantly and automatically after delivery; the customer’s phone is notified again when the parcel is delivered.

Pilot under way

A pilot project is already under way in Lerum, near Gothenburg, in conjunction with some of Scandinavia’s major e-retailers. Approximately 100 households are trialling this new, ultra-convenient delivery option.

“With new and innovative products, such as our Yale Doorman lock, customers have an opportunity to simply and securely avail themselves of different services without having to be at home,” says Kristoffer Wadman, Director Business Development at ASSA ABLOY Scandinavia.

The project illustrates one of many ways a smart door lock can boost convenience and security for everyone. With a smart front door, homeowners no longer have to carry cumbersome keys; there’s no need to cut a spare set for a cleaner, the kids or a cat-sitter.

With a smart lock, you can let guests in remotely via an app, send them a digital key, or provide a temporary or single-use PIN to open the door.

Digital keys are also safer than metal ones: they can’t be copied or stolen, and can be instantly revoked if they fall into the wrong hands.

About PostNord

PostNord is the leading supplier of communication and logistics solutions to, from, and within the Nordic region. We ensure the provision of postal services to households and businesses in Sweden and Denmark. With our expertise and strong distribution network, we put in place conditions for tomorrow’s communication, e-commerce, distribution and logistics in the Nordic region. In 2015 the Group had 35,000 employees and sales of around SEK 40 billion. The parent company, PostNord AB, is a Swedish public limited company headquartered in Solna, Sweden.

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